![]() ![]() Kaoru Ishikawa: Contribution to the Theory of Process Improvement The American Society for quality control awarded him with the Nihon Keizai Press Prize and the Grant Award for his education initiatives in the area of quality control. He received the Industrial Standardization Prize for his eminent writings on quality control. He was awarded the Shewhart Medal & the Order of the Sacred Treasure (Japan) for his outstanding technical leadership in the area of modern quality control. He expressed the need for the top level management to support the teams which were under their control all the time. Ishikawa believed that increased internal cooperation and coordination positively affects a customer’s needs and ultimately leads to process efficiency and better quality of products and services. He played an instrumental role in the development of the concept of the Quality Circle’. Until 1947, he was associated with Nissan after which he started rendering his services as a professor in a university. ![]() Kaoru Ishikawa was born in the year 1915 and went on to complete his engineering in applied chemistry from the University of Tokyo. Ishikawa sponsored the “next operation (process step) as the client” concept to avoid workplace politics. He invented major quality tools and concepts including the Fishbone diagram (cause and effect diagram) frequently used in the analysis of industrial processes and CWQC Company-Wide Quality Control. Kaoru Ishikawa is known as the Father of Japanese Quality’. Kaoru Ishikawa: Contribution to The Theory of Process Improvement ![]()
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